City bark Miami
FAQFrequently Asked Questions
What is your minimum age when accepting a dog for boarding or daycare?
City bark welcomes all dogs 4 months and older with proof of all required vaccinations
What vaccinations are required at city bark?
The following vaccinations are required fo all boarding and daycare
dogs:
-Rabies
-DHPP (distemper, parainfluenza, parvovirus)
-Bordetella (kennel cough)
Cats:
It is your responsibility to make sure your pet(s) have the current required vaccinations. For the health and safety of all, pets with expired, or no proof of vaccinations, will not be allowed into the facility until they are up to date. Please plan accordingly.
Vaccinations must be by a licensed veterinarian and we recommend the vaccinations are completed at least 7 days prior to check in to ensure maximum efficiency and protection. Once you have registered with us online you can upload proof of vaccination to your online profile or you can email, fax, or bring them to us. We also conveniently remind you when your vaccinations are coming due via online profile along with email and text message.
Does my dog have to be spayed or neutered to stay at city bark for boarding or to participate in doggy day care?
Can all of my dogs stay together in the same suite?
Yes, we always encourage dogs from the same household to bunk together, often they do better when they are with the same sibling or buddy. We offer a discounted rate for each additional sibling from the same family, who stay in the same suite. See the next question for additional details.
Do you give discounts for multiple pets?
Yes we do. For customers who are boarding multiple dogs with us we offer a 10% discounted rate for each additional sibling from the same family, on the same account, who stay in the same suite.
While my dog is boarding with you, will he be taken outside for walks?
Yes, we take the dogs out two times a day, one in the morning, and one in the evening. If you would like extra walks for your dog, you can add it to your reservation.
My pets like their own bed and toys, what are your policies for bringing our own stuff while boarding?
My dog is on a special diet, can I bring my own food?
Are you able to administer medication if my dog needs it?
Medications must be clearly marked with your pet’s name and dosage. Please DO NOT premix medication into their food.
Is your hotel air-conditioned?
Does city bark accept all breeds?
We do not, however, accept dogs that are aggressive with people. We have a very hands-on facility that requires us to work closely with all of our guests and we cannot do that effectively if your dog is aggressive towards people. We also welcome dogs with special needs.
Payment policies, deposits, and holidays
PAYMENTS – We accept Cash, Credit or Debit Cards as forms of payment. NO CHECKS
ACCEPTED. As with human hotels, we require all customers to have a Valid Credit Card on file to use our services. Payment is required at the time of service. We reserve the right to refuse service to anyone.
EXTENDED STAYS – A 50% deposit is required for any reservations exceeding 14 days.
HOLIDAYS – Due to extremely high demand the following pricing and deposit policies are in place for the listed Holidays.
Deposits – A $150 deposit is required to hold boarding reservations for all major Holidays and Holiday weekends. Deposits are non-refundable within 48 hours of arrival date.
The $50 deposit is required to be placed on the waitlist for major holidays.
New Years Day
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas Day
If your pet is staying more than one night, a deposit of $100 is required to hold your reservation in advance. This deposit is non-refundable within 48 hours of the date of reservation. The $100 will apply to your pets account as credit which you can use for any service.
What discounts do you offer?
10% Off Military (Active ID required)